feat(odoo): add WhatsApp webhook controller

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-29 22:43:19 +00:00
parent cf424b1f37
commit 13dedaf48d
1 changed files with 140 additions and 0 deletions
--- a/odoo_whatsapp_hub/controllers/webhook.py
+++ b/odoo_whatsapp_hub/controllers/webhook.py
@@ -0,0 +1,140 @@
+from odoo import http
+from odoo.http import request
+import json
+import logging
+
+_logger = logging.getLogger(__name__)
+
+
+class WhatsAppWebhookController(http.Controller):
+
+    @http.route('/whatsapp/webhook', type='json', auth='public', methods=['POST'], csrf=False)
+    def webhook(self, **kwargs):
+        """
+        Receive webhooks from WhatsApp Central.
+        Events: message, status_update, conversation_update
+        """
+        try:
+            data = request.jsonrequest
+            event_type = data.get('type')
+
+            _logger.info(f'WhatsApp webhook received: {event_type}')
+
+            handlers = {
+                'message': self._handle_message,
+                'status_update': self._handle_status_update,
+                'conversation_update': self._handle_conversation_update,
+                'account_status': self._handle_account_status,
+            }
+
+            handler = handlers.get(event_type)
+            if handler:
+                return handler(data)
+
+            return {'status': 'ignored', 'reason': f'Unknown event type: {event_type}'}
+
+        except Exception as e:
+            _logger.error(f'WhatsApp webhook error: {e}')
+            return {'status': 'error', 'message': str(e)}
+
+    def _handle_message(self, data):
+        """Handle incoming message"""
+        msg_data = data.get('data', {})
+        account_external_id = data.get('account_id')
+        conversation_external_id = msg_data.get('conversation_id')
+
+        account = request.env['whatsapp.account'].sudo().search([
+            ('external_id', '=', account_external_id)
+        ], limit=1)
+
+        if not account:
+            return {'status': 'ignored', 'reason': 'Account not found'}
+
+        conversation = request.env['whatsapp.conversation'].sudo().search([
+            ('external_id', '=', conversation_external_id)
+        ], limit=1)
+
+        if not conversation:
+            phone = msg_data.get('from', '').split('@')[0]
+            conversation = request.env['whatsapp.conversation'].sudo().create({
+                'external_id': conversation_external_id,
+                'account_id': account.id,
+                'phone_number': phone,
+                'contact_name': msg_data.get('contact_name'),
+                'status': 'bot',
+            })
+
+            partner = request.env['res.partner'].sudo().search([
+                '|',
+                ('phone', 'ilike', phone[-10:]),
+                ('mobile', 'ilike', phone[-10:]),
+            ], limit=1)
+
+            if partner:
+                conversation.partner_id = partner
+
+        request.env['whatsapp.message'].sudo().create({
+            'external_id': msg_data.get('id'),
+            'conversation_id': conversation.id,
+            'direction': 'inbound',
+            'message_type': msg_data.get('type', 'text'),
+            'content': msg_data.get('content'),
+            'media_url': msg_data.get('media_url'),
+            'status': 'delivered',
+        })
+
+        return {'status': 'ok'}
+
+    def _handle_status_update(self, data):
+        """Handle message status update"""
+        msg_data = data.get('data', {})
+        external_id = msg_data.get('message_id')
+        new_status = msg_data.get('status')
+
+        message = request.env['whatsapp.message'].sudo().search([
+            ('external_id', '=', external_id)
+        ], limit=1)
+
+        if message:
+            message.write({'status': new_status})
+
+        return {'status': 'ok'}
+
+    def _handle_conversation_update(self, data):
+        """Handle conversation status update"""
+        conv_data = data.get('data', {})
+        external_id = conv_data.get('conversation_id')
+        new_status = conv_data.get('status')
+
+        conversation = request.env['whatsapp.conversation'].sudo().search([
+            ('external_id', '=', external_id)
+        ], limit=1)
+
+        if conversation:
+            conversation.write({'status': new_status})
+
+        return {'status': 'ok'}
+
+    def _handle_account_status(self, data):
+        """Handle account status change"""
+        acc_data = data.get('data', {})
+        external_id = data.get('account_id')
+        new_status = acc_data.get('status')
+
+        account = request.env['whatsapp.account'].sudo().search([
+            ('external_id', '=', external_id)
+        ], limit=1)
+
+        if account:
+            account.write({
+                'status': new_status,
+                'phone_number': acc_data.get('phone_number'),
+                'qr_code': acc_data.get('qr_code'),
+            })
+
+        return {'status': 'ok'}
+
+    @http.route('/whatsapp/webhook/test', type='http', auth='public', methods=['GET'])
+    def webhook_test(self):
+        """Test endpoint to verify webhook connectivity"""
+        return json.dumps({'status': 'ok', 'message': 'WhatsApp webhook is active'})