docs: add Fase 3 Inbox Avanzado + Multi-agente implementation plan

Browse Source

14 tasks covering:
- Queue and QueueAgent database models
- QuickReply model for fast responses
- AssignmentService with round-robin, least-busy, skill-based
- Conversation transfers (queue, agent, bot)
- Internal notes system
- Agent status management
- Supervisor dashboard API
- Frontend: Queues page, enhanced Inbox, Supervisor Dashboard

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>

...

This commit is contained in:

Claude AI

2026-01-29 10:49:49 +00:00

parent 363e332f29

commit 2ed272e511

1 changed files with 2449 additions and 0 deletions

Show all changes Ignore whitespace when comparing lines Ignore changes in amount of whitespace Ignore changes in whitespace at EOL

Download Patch File Download Diff File Expand all files Collapse all files

2449

docs/plans/2026-01-29-fase-3-inbox-multiagente.md Normal file

File diff suppressed because it is too large Load Diff