28592254b2
- unread_count: necesario para filtros de búsqueda - last_message_preview: necesario para vistas Campos computados sin store=True no pueden usarse en dominios de filtros. Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
142 lines
4.3 KiB
Python
142 lines
4.3 KiB
Python
from odoo import models, fields, api
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import logging
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_logger = logging.getLogger(__name__)
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class WhatsAppConversation(models.Model):
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_name = 'whatsapp.conversation'
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_description = 'WhatsApp Conversation'
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_order = 'last_message_at desc'
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_rec_name = 'display_name'
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external_id = fields.Char(string='ID Externo', index=True)
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account_id = fields.Many2one(
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'whatsapp.account',
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string='Cuenta WhatsApp',
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required=True,
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ondelete='cascade',
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)
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partner_id = fields.Many2one(
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'res.partner',
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string='Contacto',
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ondelete='set null',
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)
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phone_number = fields.Char(string='Teléfono', required=True, index=True)
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contact_name = fields.Char(string='Nombre del Contacto')
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status = fields.Selection([
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('bot', 'Bot'),
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('waiting', 'En Espera'),
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('active', 'Activa'),
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('resolved', 'Resuelta'),
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], string='Estado', default='bot')
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assigned_user_id = fields.Many2one(
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'res.users',
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string='Agente Asignado',
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)
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last_message_at = fields.Datetime(string='Último Mensaje')
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last_message_preview = fields.Char(
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string='Último Mensaje',
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compute='_compute_last_message',
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store=True,
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)
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message_ids = fields.One2many(
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'whatsapp.message',
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'conversation_id',
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string='Mensajes',
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)
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message_count = fields.Integer(
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string='Mensajes',
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compute='_compute_message_count',
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)
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display_name = fields.Char(
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string='Nombre',
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compute='_compute_display_name',
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store=True,
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)
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unread_count = fields.Integer(
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string='No Leídos',
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compute='_compute_unread_count',
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store=True,
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)
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@api.depends('partner_id', 'contact_name', 'phone_number')
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def _compute_display_name(self):
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for conv in self:
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if conv.partner_id:
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conv.display_name = conv.partner_id.name
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elif conv.contact_name:
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conv.display_name = conv.contact_name
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else:
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conv.display_name = conv.phone_number
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@api.depends('message_ids')
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def _compute_message_count(self):
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for conv in self:
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conv.message_count = len(conv.message_ids)
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@api.depends('message_ids.content')
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def _compute_last_message(self):
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for conv in self:
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last_msg = conv.message_ids[:1]
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if last_msg:
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content = last_msg.content or ''
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conv.last_message_preview = content[:50] + '...' if len(content) > 50 else content
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else:
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conv.last_message_preview = ''
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@api.depends('message_ids.is_read')
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def _compute_unread_count(self):
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for conv in self:
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conv.unread_count = len(conv.message_ids.filtered(
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lambda m: m.direction == 'inbound' and not m.is_read
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))
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def action_open_chat(self):
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"""Open chat view for this conversation"""
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self.ensure_one()
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return {
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'type': 'ir.actions.act_window',
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'name': self.display_name,
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'res_model': 'whatsapp.conversation',
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'res_id': self.id,
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'view_mode': 'form',
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'target': 'current',
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}
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def action_mark_resolved(self):
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"""Mark conversation as resolved"""
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self.write({'status': 'resolved'})
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def action_assign_to_me(self):
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"""Assign conversation to current user"""
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self.write({
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'assigned_user_id': self.env.user.id,
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'status': 'active',
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})
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@api.model
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def find_or_create_by_phone(self, phone, account_id, contact_name=None):
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"""Find or create conversation by phone number"""
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conversation = self.search([
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('phone_number', '=', phone),
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('account_id', '=', account_id),
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('status', '!=', 'resolved'),
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], limit=1)
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if not conversation:
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partner = self.env['res.partner'].search([
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'|',
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('phone', 'ilike', phone[-10:]),
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('mobile', 'ilike', phone[-10:]),
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], limit=1)
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conversation = self.create({
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'phone_number': phone,
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'account_id': account_id,
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'contact_name': contact_name,
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'partner_id': partner.id if partner else False,
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})
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return conversation
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