94 lines
1.9 KiB
Python
94 lines
1.9 KiB
Python
from pydantic import BaseModel
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from typing import Optional, List
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from uuid import UUID
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from datetime import datetime
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from app.models.whatsapp import AccountStatus, ConversationStatus, MessageType, MessageDirection, MessageStatus
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class WhatsAppAccountCreate(BaseModel):
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name: str
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class WhatsAppAccountResponse(BaseModel):
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id: UUID
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phone_number: Optional[str]
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name: str
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status: AccountStatus
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qr_code: Optional[str]
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created_at: datetime
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class Config:
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from_attributes = True
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class ContactResponse(BaseModel):
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id: UUID
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phone_number: str
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name: Optional[str]
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email: Optional[str]
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company: Optional[str]
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tags: List[str]
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created_at: datetime
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class Config:
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from_attributes = True
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class MessageResponse(BaseModel):
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id: UUID
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direction: MessageDirection
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type: MessageType
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content: Optional[str]
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media_url: Optional[str]
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status: MessageStatus
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is_internal_note: bool
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created_at: datetime
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class Config:
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from_attributes = True
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class ConversationResponse(BaseModel):
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id: UUID
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contact: ContactResponse
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status: ConversationStatus
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last_message_at: Optional[datetime]
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created_at: datetime
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class Config:
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from_attributes = True
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class ConversationDetailResponse(ConversationResponse):
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messages: List[MessageResponse]
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whatsapp_account: WhatsAppAccountResponse
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class SendMessageRequest(BaseModel):
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type: MessageType = MessageType.TEXT
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content: str
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media_url: Optional[str] = None
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class InternalEventRequest(BaseModel):
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type: str
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accountId: str
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data: dict
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class TransferToQueueRequest(BaseModel):
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queue_id: UUID
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class TransferToAgentRequest(BaseModel):
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agent_id: UUID
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class ResolveConversationRequest(BaseModel):
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csat_score: Optional[int] = None
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csat_feedback: Optional[str] = None
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class InternalNoteRequest(BaseModel):
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content: str
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